All orders are shipped promptly; typical deliveries are 3 to 5 business days.
Tracking information is emailed at the time of shipment.
Order status can be viewed any time after logging into your Pooch Supply account.
Items must be returned within 30 days of purchase. Items must be in their original unused, and unopened condition and in original packaging. We do not refund original shipping and handling costs. All items are subject to a 10% restocking fee. If there are any manufacturing defects we will credit return shipping. Mail your returned item to: Pooch Supply 14500 Cutten Rd 23102 Houston, Tx. 77069