All orders are shipped promptly; typical deliveries are 3 to 5 business days.
Tracking information is emailed at the time of shipment.
Order status can be viewed any time after logging into your PoochSupply.Com account.
Items must be returned within 30 days of purchase. Items must be in their original unused, and unopened condition and in original packaging. We do not refund original shipping and handling costs. All items are subject to a 10% restocking fee. If there are any manufacturing defects we will credit return shipping. Ship your returned item to: PoochSupply.Com 2315 Strand St. Ste 2C Galveston, Tx. 77550